We are looking for a Virtual Customer Journey Analyst to assess and improve the digital experience customers have when interacting with online platforms. Your feedback will help companies refine their user flows and enhance engagement. This is a remote and flexible opportunity with earnings based on completed evaluations.

Responsibilities:

• Analyze customer interactions on websites and apps
• Identify friction points in the user journey and suggest improvements
• Provide feedback on navigation, responsiveness, and accessibility
• Participate in structured customer experience research

What We Offer:

• Competitive pay per completed evaluation
• Fully remote work with a flexible schedule
• Opportunities to collaborate with UX and marketing teams
• No prior experience required, training is provided